Welcome to the park!

To ensure the comfort and safety of our guests, please abide by the following rules:

Check-In Procedure - RV check-in is at 2:00 PM. - Check-out is at 11:00 AM. - Tiny Home Check-in is at 2:00 PM - Check out at 10:00 AM. - No arrival after 10:00 PM – No exceptions. - While each park attempts to accommodate your exact spot request, the on-site manager has the ultimate decision for spot placement. RV Resort Info & Guidelines - The guidelines are in place here so that everyone can enjoy themselves at Sugar Sands RV Resort. - Please be a good neighbor and use common sense in any situation not mentioned here. - If an incident arises, please get in touch with the office first. - If after hours, call the emergency number provided in your check-in book Office Hours - Monday – Tuesday: 8:00 AM – 5:00 PM - Thursday – Saturday: 8:00 AM – 5:00 PM - Wednesday and Sunday: 9:00 AM – 4:00 PM Reservation Policies - Payment: A credit or debit card is required to secure your reservation with a balance due on arrival. - Traveler’s checks, cash, and major credit cards are welcome including American Express. (Visa, MasterCard, Discover, American Express). - Changes and cancellations: Reservation deposits may be applied to a future stay upon request at the time of cancellation, this option is available only once for each reservation. - Refunds: We do not issue refunds for early departure or any other reason except in the event of a government-mandated evacuation due to inclement weather. - Note: We make every effort to accommodate our guests, but we can not guarantee specific site locations. - Prices are subject to change without notice. Tiny Home Occupancy - The maximum number of people allowed in a Tiny Home is based on the number of people in the Tiny Home sleep per the Fire Marshall. - If more than the maximum, you will be asked to leave without a refund. - An adult 21 years or older must be present in Tiny Home. Housekeeping - This service is available upon request. - Please get in touch with the front desk when you need your unit refreshed. - Our refresh service includes replacing bath towels every two (2) days, plus emptying trash and replenishing soap and toilet paper as needed. - A fee will apply. Damage/Missing Items - Starting at $150.00 depending on the damage. - A damage fee will be charged to the credit card on file for damages to Sugar Sands RV Resort properties, including all Tiny Homes furnishings and structures. Lost Key - Charge of $10.00 No Smoking in Tiny Home - A $250.00 fee will apply. Cleaning fee - $75.00 Quiet Hours - 10:00 PM- 8:00 AM. Speed Limit - For everyone's safety, our speed limit is five (5) mph. - This rule is strictly enforced. Vehicles - 1 RV and 2 Vehicles per site, no parking in the street (additional parking at the front office). - RVs should be in good repair and not older than ten years. - All RVs must be self-contained. - Tent trailers, tent camping, pop-up campers, converted horse trailers, boats, and trailers are not allowed. Vehicle Repairs - We do not permit the repairs of vehicles and RVs in the park. - You may check with the local listing for businesses that provide services such as oil changes. Recreational Vehicles - No Trailers are to be parked at your site or on the property. - No battery-operated vehicles nor motor-driven cycles, bikes, scooters, ATVs, Dirt Bikes, or golf carts may be driven in the park. Generators - Generators are not allowed to be turned on while at the resort. Children - You are responsible for the behavior and actions of the children with you. - For safety reasons, those aged 15 and under must be supervised by an adult in all resort areas, including the Bathhouse, Pool, and Clubhouse. - No playing ball in the street. Drain Water - State Law prohibits ground disposal of any drain water (gray or black). - Wastewater from RVs (including sink water) must be disposed of in sewer drainage. Sewer Connection etc. - Require a tight seal by sewer donut (or sewer ring) or a screw-type connector. - We will not replace any items left on the ground that may be damaged by our maintenance or landscaping team. Clotheslines - Not permitted. Vehicle Washing - Washing on-site is allowed. - There is a $5 water usage charge for vehicles and $10 for RVs. - Please pay in the office before washing. - We do let insured outside Detailers wash your RV or vehicle. - In accordance with state law, our resort prohibits draining gray water on the ground. Wash House - To do the best job possible, we have to close the Wash House entirely for cleaning. - Cleaning normally begins at 11:30 AM – 1:00 PM. - Time may be adjusted without prior notice. - The washhouse is limited to Resort guests only. Laundry - $2:00 to dry and $2:00 to wash. - Change is available in the office. Fitness Center - For liability reasons, absolutely no one Under 21 is allowed on exercise equipment in the fitness center, even if an adult is present. Trash - To take advantage of our courtesy trash pick-up, place your secured trash bags at the curb by 10:00 AM. - No trash should be placed outside the night before or in any Resort trash cans. - If you need to dispose of trash after pick up, please head to our dumpster at the northwest corner of the property. Visitors - All visitors must register at the office for a Car Pass; there is a $5 per person per day fee. - Your visitor may park on either side of the front office parking area but not on the grass or curb at your site. - Keeping streets clear allows for the safe passage of RVs. - Please do not park on empty lots. Grilling - Grills are not allowed on top of the wooden picnic tables. - When using Resort grills, please clean after using and dispose of all charcoal. Not allowed on site - Fireworks and firearms of any kind- this includes BB, Airsoft, and Pellet Guns, Tents, Clotheslines, Fire Pits, Fireworks, and Vehicle Maintenance/Repairs. General - Campers are expected to keep their sites clean and tidy. - No outside appliances. - Please secure your valuables, and we are not responsible for stolen property. - Rowdiness, loud music, abusive language, drunkenness, or possession or use of drugs will not be tolerated. - All common areas of the resort are strictly Non-smoking. Violation of these Guidelines - Ground for ejection from the park without refund. Liability - Neither Sugar Sands RV Resort nor its employees are responsible for accidents, injuries, or losses from any cause. Responsibility - You are responsible for damage caused by yourself and/or members of your camping party. Refunds - No refunds will be given to weather or early departure. Subletting - As a guest at Sugar Sands RV Resort, you are not able to sublet your site. - All reservations and accommodations are managed directly by the Resort to ensure a consistent, safe, secure, and enjoyable experience for all our guests. - Subletting would disrupt the careful management and community environment we strive to maintain for everyone’s benefit. - Violation of this rule is grounds for removal from the park without a refund. Pool - No food/drink. - No smoking. - No Lifeguard on duty. - No diving. - Children under the age of 15 are not allowed in the pool area without an adult. - No pets. - Babies and toddlers MUST be in swim diapers in the pool area. - Anyone behaving unsafe or destructively will be removed from the pool area. - Only bathing suits are permitted in the pool, and no cotton material is permitted (cut-offs, t-shirts, etc.) - No glass, pets, bicycles, or skateboards are allowed in the pool area. - No food allowed in the pool area. - Please use the designated area for all food and snacks. - The pool opens at 9 AM and closes at 9 PM. Pet Policies - We love animals at our beautiful resort. - We depend on all of our pet-owning guests to help us keep it this way. - Please ensure your pet is not being a nuisance to other resort guests by adhering to the following policies: - We are a pet-friendly resort. They are more than welcome in our tiny homes and RV sites. - A $45.00 fee will apply per pet. - We enforce a limit of two (2) pets per RV. - All pets are required to be under the control and visual observation of their owner at all times. - A 6-foot leash rule is in effect whenever the animal is outside the owner’s RV. - There is no exception to the leash rule. - Pets may not be tied up outside unattended. Owners must remain outside with their pets at all times. - Pet Kennels placed outside are prohibited. The manager must approve all pet fencing. - Pet owners must be responsible and immediately pick up their pets and deposit waste in pet waste bins located in and around the resort. - No pets are allowed inside the clubhouse, pool area, laundry room, fitness room, and wash house. - Pets are welcome to visit the office and receive a treat. - Pets may not interfere with the peace of the other guests. - If your pet is disturbing others, you will be asked to control your pet. - If you do not comply and the disturbance continues, you will be asked to leave without a refund. - We do not allow aggressive pet breeds. If your pet becomes aggressive towards guests, or other pets, you will be asked to leave the resort. - Cats are permitted, except in Tiny Homes. - When outside their owner’s RV, cats must be on a leash no longer than 6 feet. - Non-compliance to any pet policies may result in you being asked to leave the resort.

Refunds be given in accordance with the Cancellation Policy below: Spot2Nite booking fees are non-refundable.

MODERATE If the guest cancels at least 1 week before your check-in day and time, they will receive a full refund (minus Spot2Nite convenience or resort fees). If the guest cancels within the 1 week before check-in, there will be no refund.