Welcome to the park!

To ensure the comfort and safety of our guests, please abide by the following rules:

Registration and Arrival Check-In - Check-in is at 2 pm - Check-out is at 11 am. - Late checkout may be available for a fee. - All visitors must be registered. - You must be 21 years or older to reserve a site - You are guaranteed a site but you will not receive an RV site number until check-in unless you have used the site lock feature when the reservation was placed. - While each park attempts to accommodate your exact spot request, the on-site manager has the ultimate decision for spot placement. Campground Policy - All park facilities are to be used at your own risk. - FireFly Hills is not liable for any injury or damages resulting from uncontrolled circumstances during your stay. - Drones/UAVs are not allowed. - Outdoor clotheslines are not permitted. Parking Policy - Parking in designated areas only. Vehicle Policy - Only two vehicles are allowed per reservation, additional vehicle/trailer tags may be purchased if space is available. - Please let us know in advance if you have additional vehicles/trailers. - We may have space for them depending on the size. - ATV/UTV/OHV/Buggy/Razor/Golf carts/Dirt bikes/Moped and everything else that is fully mechanically powered ……. and not a passenger car/truck/RV. - They are to be driven only from your site to the highway on the established roadways. - They are not allowed to be driven within the park. - Washing of vehicles in the designated area only. - RV washing at the site is allowed, be respectful of your neighbors. - Please contact management prior to performing any maintenance/repairs to your vehicles at your site Quiet Hours - Quiet hours are 10 pm to 8 am. Neighbor Policy - Loud noise, whether mechanical, musical, or vocal. - Use of foul or indecent language. - Causing damage to the property of FireFly Hills or another person. - Causing damage to the property of FireFly Hills or another person - Drunken disorderly conduct. - Failing to follow rules. - Failing to follow directions of staff, threatening or abusive behavior. - or any other conduct that is not the type of behavior allowed by Kentucky law Equipment Policy - Sites should be clean and neat, free of fire hazards and clutter. - Guests shall not make any alteration to the electric, water, or sewer connections provided by the park. - Guests should adhere to specific legal requirements when connecting to sewer, water, and electric services at the park. - Guests should be able to move their RV very quickly in case of emergency. - No extra air conditioners, wires, hoses, or cords are allowed except through the OEM port. Camping Policy - Canopy or screen tents and “easy-up”-type structures are for temporary use only, limited to 5 days on the grass. - No camping tents allowed. - Please do not use a tarp to cover any part of your RV or site. - Exterior furnishings should be appropriate for outdoor/camping use. - Indoor furnishings including but not limited to sofas, chairs, refrigerators, freezers, and kitchen tables are not allowed on your campsite. Flags/Signs Policy - Flags or signs that provoke “hate” or that target a population negatively are not allowed. - Political flags or of political candidates are not allowed. - Flags that contain vulgarity or profanity are not allowed to be displayed at your site or throughout the park. - Guests in violation of this policy will be asked to remove their flag/sign and if they refuse to do so, will be asked to vacate the property without a refund! Pets Policy - All pets must have vaccination records and must be available upon request. - All pets must wear an ID tag identifying the owner - Pets must be kept on a leash at all times and under the control of their owner - Pets must not be left tied or otherwise unattended at any time - For the protection of, and in consideration to other persons, noisy, aggressive, vicious, unruly, or poisonous pets are not allowed at a park. - Persons who are unable to control their pets must remove them from the park or the animal may be taken to/by local animal control authorities. - The owner of any pet is responsible for any injuries or damages caused by their pets. - In addition, the owner of any pet that causes injury or damage to another is expected to resolve the issue directly with the injured party. - We are not responsible for any injuries or damages caused by pets. - Guests are responsible for their pets and should “clean up” after them, immediately. - All pet droppings must be properly disposed of in a trash receptacle. - Pets are not permitted in public buildings, including but not limited to bathrooms, recreational rooms, or houses. - Pets will be allowed in certain rental units. If the pet causes damage the cost of repairs or replacement will be charged to your credit card on file. - Please note that any guest wishing to bring a pet and use a rental unit must disclose this fact when making their reservation arrangements. - Service animals may accompany a disabled person without any proof of disability or certification for the service animal. - Service animals are permitted in buildings, rental units, and other locations where pets are prohibited. Noxious Activities - No illegal, noxious, intimidating, or offensive activities shall be conducted at any site, including those that are or could become an unreasonable annoyance or nuisance to neighboring sites. - Smoking is absolutely not permitted in any of our buildings, including restrooms, and rental units. - Smoking material must be extinguished in an appropriate fire container. Damage to Property - Guests are responsible for all damage or destruction of property, and any injury to persons, caused by the guest or his or her family, visitor, or pets. - We reserve the right to charge guests accordingly for any damage they cause to the grounds and/or park facilities, including but not limited to broken waterlines, damaged/missing sewer connections, landscaping, and excessive debris (bottle caps, zip ties, cigarette butts, etc.) RV Standards - The quality of RVs in a park can contribute to or detract from the overall experience of all the guests. For this reason, we enforce some standards of appearance on RVs, similar to those in place at many other RV resorts and parks. - Our park standard states that “all vehicles must be operable and in good condition.” - We think it may be helpful to outline a few items of what is meant by “good condition.” - While we can’t provide a list including every possible scenario, the following are a few examples that should be helpful: - Doors, shrouds, panels, windows, coverings, etc. should be intact and not unsightly. - Exterior should be free of obvious, poorly-repaired damages. - Tarps cannot be used for weatherproofing and awnings should be in good condition. - All hoses, wires, etc. should route through ports as originally designed. - Exterior should be free of duct tape, repair tape, excessive caulk, etc. - Isolated minor issues are generally acceptable, provided multiple issues aren’t combined to substantially deteriorate the appearance of an RV: - Minor body damage which has been properly repaired but is still visible. - Damage from traveling that has just happened, especially if you have a repair plan. - 1 RV per site RV Certification - RVs should have RVIA certification. RVIA certification states the rig complies with certain fire codes, which are important for the safety of our guests. Occasionally, exceptions can be granted by Managers on a case-by-case basis for non-RVIA rigs which seem to conform to safety requirements and are of a design and style compatible with the park. - Recreational vs. Residence - Guests shall not use their site as a permanent residence. - RV must be occupied overnight. - US mail is not allowed to be received. - Amazon, UPS, and FedEx are allowed. Trash Policy - Campfires are allowed in fire rings or pits only. - No burning of trash or other debris. - Trash is to be placed in the dumpster by the machine shed. Firearms Policy - Open display of firearms is not allowed Electricity Policy - We want to encourage the conservation of electricity. - Our rates for the RV and Glamping sites do NOT include electricity. - Each site has a meter that is read remotely by our system and charges you accordingly.

Refunds be given in accordance with the Cancellation Policy below: Spot2Nite booking fees are non-refundable.

STRICT If the guest cancels at least 1 week before your check-in day and time, they will receive a 50% refund (minus Spot2Nite convenience or resort fees). If the guest cancels within 1 week before check-in, there will be no refund.