Welcome to the park!

To ensure the comfort and safety of our guests, please abide by the following rules:

Check-in/Check-out Procedures: - Check-In: We ask that you arrive between12:00 PM and 5:00 PM. Of course, if you will be arriving later we will be happy to provide you with your site number, WiFi passcode, and the code for our bathhouse and you can arrive at your leisure. - Check Out: Check-out time is promptly at 11 AM. - While each park attempts to accommodate your exact spot request, the on-site manager has the ultimate decision for spot placement. Site: - We ask that you do not use rugs, lawn coverings, or anything else that might impede lawncare operations or hinder the growth of grass. This includes parking on grass instead of designated gravel parking pads. - If you have any questions as to whether something is permitted, please feel free to touch base with Ron, our campground manager. Pet Policy: - We love pets at The Refuge on Roanoke Island but ask that all pets remain leashed. - Pets are not allowed in the pool or bathhouse and must not disturb your neighbor. - Aggressive dog breeds are not allowed unless approved by the Campground Manager. Age Restrictions: - Minors (under 18) may not occupy the campsite without adult supervision. - DO NOT leave children unattended in the Pool as there is no lifeguard on the property. - Children under 12 are not allowed to operate motorized vehicles on camp premises. Fire Policy: - Ground fires are not permissible. - Fireworks are prohibited per N.C state law. Vehicle Policy: - Two vehicles are allowed on the campground per site. - Additional vehicles will need to find alternative parking off-premises Occupancy Limit: - Limit six campers per site Quiet Hours - Quiet hours are from 11 PM to 8 AM. - Please be respectful of fellow campers during this time. - A second noise complaint can result in the termination of the reservation without a refund.

Refunds be given in accordance with the Cancellation Policy below: Spot2Nite booking fees are non-refundable.

Campground Cancellation Policy: - 100% refund until 7 days before check-in. No refunds are provided within 7 days of arrival. - Contacts us 7 days prior to your arrival to receive a partial refund. Partial refund less than 7 days prior to arrival. - We do retain a one-night rental fee, as well as a credit card processing fee, for any cancellations made 7 days prior to arrival. - All refund calculations exclude the RoverPass service fees and credit card processing, which are non-refundable. RoverPass Cancellation Policy - The platform and processing fees are non-refundable. - Spot2Nite convenience fees are non-refundable.