Welcome to the park!

To ensure the comfort and safety of our guests, please abide by the following rules:

Registration and Arrival Check-In Procedure - Check-in is at 2 PM for RV and tent sites, 4 PM for cabins, yurts, and lodge rooms. - If you do arrive early, we are happy to see if your room is available; however, we can’t guarantee that an early check-in will be available at that time. - At check-in, your credit card will be pre-authorized for in-room incidentals. - Any room incidental charges will be appropriately billed to your credit card upon departure. - Check-Out is 10 AM for cabins, yurts, and lodge rooms, 12 PM for RV and tent sites. Guaranteed late check-out may be purchased at the time of booking. - You may also request a late checkout up to 24 hours in advance for an additional fee of $40, but we cannot guarantee availability. - If you are experiencing mechanical issues with your RV that will delay your departure, let the office know by 10 AM. - If late checkout is not arranged with management, an additional charge of $100 per hour will be assessed for late departures with a minimum of a one-hour charge. - While each park attempts to accommodate your exact spot request, the on-site manager makes the ultimate decision for spot placement. Minimum/Maximum Stay Policy - There is a two-night minimum stay on weekends (Friday & Saturday nights). However, the minimum stay requirements will be dropped within 14 days of the stay. - Guests may not book stays longer than 14 days. Refund Policy - You may cancel for a 95% refund up to 10 days before your stay. - Within 10 days of your stay, no refunds will be made. - Modifications may also be made at no additional charge up to 10 days before your stay. - Camping is a great outdoor experience; therefore, we do not give refunds due to inclement weather, unless management deems weather conditions to be dangerous due to flooding, snow, or ice. - No refunds will be made for failure to check in, delayed arrival, early departure, changes in work schedule, or illness. Occupancy Policy - The maximum number of guests per cabin, yurt, or lodge room is listed on our website and booking engine. We strictly adhere to these maximum occupancy numbers. - RV and tent site includes 4 people. - Additional guests 4 and older are an additional $10. - One tent is allowed per tent site. - Campers are financially responsible for damage incurred by their guests while on the property. - Any damages incurred to the campground facilities will be charged to the camper’s credit card. Vehicle Policy - All lodging types include 1 vehicle. - Additional vehicles can be added for $25 per night. - All overnight vehicles must display a hang tag, obtained from the front desk. - Vehicles without tags may be towed at owner’s expense. - No vehicle maintenance or repairs on site. - The rate includes 1 car. Speed Limit - The speed limit is 5mph and will be strictly enforced. Pet Policy - We welcome pets to our property, as long as they are noted in your reservation. - We have certain cabins and yurts designated as “pet-free” to protect our guests with allergies, so we want to ensure we have you placed in the right location. - Pets are not allowed in the bathhouse, laundry, or lodge. As a result, pets are also not allowed in lodge rooms. - A maximum of 2 pets per cabin, yurt, and tent site, and 3 per RV site. - The pet fee is $10/pet/night. - Pets are required to be on a leash at all times. - The pet owner is responsible for any injury or damages incurred during their stay. - Pets may not be left unattended or tethered. - No excessive barking or aggressive behavior is allowed. - You must clean up after your pets. - Pet cleanup stations are available throughout the property, but please use the designated pet walk area whenever possible. Campfire Policy - Fires are allowed in designated fire rings only and must not be left unattended. - Do not remove fire rings. - Do not burn plastic, glass, or garbage. - Do not burn logs larger than the fire ring. - Fires must be extinguished before leaving for the day and before final checkout. Environmental Preservation Policy - Do not move or stack rocks in streams as they disturb fish eggs, salamanders, and other wildlife. - Our streams hold natural trout not large enough to eat. - Fishing in streams is catch and release only. No treble hooks. - Please be mindful of your surroundings while fishing. - We have many bears in the area. - All food (including pet food) must be stored in your vehicle, RV, or cabin overnight and any time you’re not present at the site. Trash Policy - Trash valet services may be available throughout business hours. - In the event they are not available, or outside typical business hours, garbage must be taken to dumpsters before leaving for the day and before dusk. - If management must clean up your site, there will be an extra charge commensurate with the work required. This includes picking up cigarette butts. Firearm, Smoking, and Alcohol Policy - No fireworks, firearms, or illegal substances are allowed on the property. - Refrain from smoking within 500 ft of common areas. - No smoking inside any rental unit. - A $350 fee will be incurred for smoking inside your guest room. - Please do not leave cigarette butts on the ground Dispose of cigarette butts in receptacles provided throughout the campground. This policy refers to cigarettes, cigars, e-cigarettes, and burning of candles or incense. - The legal drinking age in Tennessee is 21 years. - ID is required by all persons purchasing or consuming alcoholic beverages. Disturbance Policy - Quiet time is from 10-8. - No washing campers or vehicles while in the park. - No generators allowed. - No nuisance, noxious, offensive, or discriminatory behavior is allowed. Safety Policy - If you have any after-hours utility problems, call campground management. Do not attempt to work on it yourself. - Swimming in the pool/creek is at your own risk. - A parent or guardian must supervise children at all times. - No glass bottles are allowed in the pool or common areas. - Report any problems with your site to our staff immediately. - We adhere to and maintain all state, country, and local laws. - Roamstead is not responsible for lost, stolen, or damaged property. Deposits & Payments - When booking, 100% of the reservation balance will be collected. - Payment for all retail items and gift certificates will also be collected. Credit Card Security - Your credit card information is stored and processed securely. Taxes And Fees - All accommodations are subject to applicable taxes based on the nightly room rate. Changes In Offerings - Amenities and services are subject to change without notice. - Specific sites or room numbers are not guaranteed and are subject to change. - You may request a specific site for an additional locking fee of $25, subject to availability. Communication and Correspondence - By staying with Roamstead, you consent to receive marketing, promotional, and sales emails, as well as direct or automated emails regarding your stay with us. - You may opt out of this correspondence at any time. Terms and Agreement - Additionally, the guest assumes all risks and dangers incidental to the activity of camping in a rustic outdoor environment, including, but not limited to: injury by insects or other animals, injury while participating in recreational activities at the resort, injury as a result of inclement weather conditions, injury while swimming in the pool or creeks, or injury from tripping over rocks, roots, or other natural hazards. - Guest agrees that Roamstead and its owners and employees are not liable for injuries or property damages resulting from such causes.

Refunds be given in accordance with the Cancellation Policy below: Spot2Nite booking fees are non-refundable.

MODERATE If the guest cancels at least 1 week before your check-in day and time, they will receive a full refund (minus Spot2Nite convenience or resort fees). If the guest cancels within the 1 week before check-in, there will be no refund.