Welcome to the park!

To ensure the comfort and safety of our guests, please abide by the following rules:

Registration and Arrival Check-In Procedure - Checkout is 11:00 am for cabins and lodge rooms and 1 pm for RV sites. - There is a $25 charge for a scheduled late checkout (if available), and a $50 charge for unscheduled late check-outs. - This is because it puts our housekeeping staff in a very difficult position to clean rooms in time for our next check-ins. - Please be courteous and mindful of check-out time. - While each park attempts to accommodate your exact spot request, the on-site manager has the ultimate decision for spot placement. Quiet Hours - Quiet hours are from 10:00 PM-7:00 AM. - In the event of a fire or medical emergency call 911. Damages - A $100 hold will be put on your credit card upon arrival. - The hold will be released if there is no damage to your room, cabin, or guest house. - Camp Mack reserves the right to bill your credit card for repair or replacement or all damages as well as any loss of revenues for the amount of time needed to return the facilities to their original condition. Security - Courtesy patrol is on the property for the safety of our guests. - Secondary infractions of any policy may result in law enforcement being called and/or eviction from the property. - Please note: If Camp Mack staff has to involve law enforcement, you will no longer be allowed on Camp Mack property. - This includes lodging, visiting our store, bar, food truck, and boat launch. Ponds - Whether dry, wet, or full of water, we have alligators, water moccasins,s, and other local wildlife in our retention ponds. - No walking, riding, bicycling, fishing, or playing will be permitted in our ponds. - Violators will be prosecuted and asked to immediately vacate our premises. - No refunds will be provided. Keys - Keys may be left in rooms or cabins upon departure. - There is a $50 charge for unreturned or lost keys. Golf Carts - Personal golf carts are to be operated by licensed drivers over the age of 18. - All drivers must adhere to the 10 mph speed limit and stay on paved areas only. - If you are observed going over the posted speed limit, driving in non-paved areas, or any other unsafe driving, you may forfeit your reservation and lose all monies paid toward cart rental. - Camp Mack rental golf carts are not allowed on public roads outside of Camp Mack and drivers must be at least 25 years of age to operate. Swimming - Please do not swim in the Oxbow. Trees - Please do not climb our trees. Ropes - Please do not tie ropes or hammocks to any trees. Pool - The pool is for Camp Mack residents and guests only. - Adults must wear a wristband in order to be in the pool area and all guests are expected to adhere to all posted pool rules. - No one under the age of 18 is permitted without an adult. - There is no lifeguard on duty. - Swim at your own risk. Pet Policy - Pet-friendly accommodations are available throughout the resort. - All pets, regardless of what kind, must be kept on a leash and under your control at all times. - Please clean up after your pets. - Doggie bags are located throughout the park for your convenience. - You are allowed a maximum of 2 pets. - Each must weigh under 50 pounds and have proof of rabies shots. - Aggressive or barking dogs will not be allowed to remain at the Resort. - Pets are allowed in houses/cabins/park models and on RV sites. - There is a $100 non-refundable pet fee per stay. - No pets are allowed in the motel. - If any pets are found to be in the motel or evidence thereof, you will automatically be charged $250. - We have cameras throughout the property, and if they show a pet going into or out of your room, you will be charged. Ice – Ice machines at the lodge are supplied for personal use in the rooms, not for filling ice chests. - Bagged ice may be purchased at the Camp Mack Store. Children Policy - Parents are responsible for the whereabouts, safety, and conduct of their children. - We are a family-friendly resort. - However, inherent risks do exist, i.e. wildlife, boat traffic, uneven ground, golf carts, weather, tree limbs, insects, etc. - All minors must have adult supervision at all times. Vehicle Policy – All vehicle noises are to be kept to a minimum. - Please be mindful of your neighbors when warming your engines — they can be very loud. Docks and Waterfront - The waterfront area is for the enjoyment of residents and guests of Camp Mack. - Docks are available for lease on a case-by-case basis through the office. - Park in your assigned dock only. Flags - Only current USA, official POW, and Military Flags are allowed to be flown. Damages – You will be charged for any and all damages done to any property of Camp Mack—including all lodging, public areas, campsites, RV sites, roadways, signage, picnic tables, utilities (including electrical pedestals and water risers), as well as any loss of revenues for the amount of time incurred to restore damage to its original condition. Fish Cleaning – There is a fish cleaning station near the bait shack at the Outfitter Store. - This is the only place where fish are to be cleaned. - Do not use bathroom towels, sheets, etc. to clean fish, boats, gators, etc. - You will be charged for the replacement of damaged or missing towels, sheets, blankets, etc. Gator Hunting - Do not dump the remains in the Oxbow. - Gator carcass should be double bagged and placed in our trash receptacles located throughout the property. - The office, store, housekeeping, or maintenance can provide bags if needed. Tents - Tent camping is permitted only when it is placed on a site accompanied by an RV. - One RV and one tent are allowed per site. Ramp - Ramp passes are required for all vehicles to launch a boat and can be purchased in the store. - Ramp passes should be hung on the mirror or placed on the dash. - Passes must be visible to staff. - If they are not, you risk your vehicle being towed at your expense. Lodge, Cabins, and Houses Smoking Policy - Absolutely no smoking is permitted in any lodge rooms, cabins, or houses. - Cigarette receptacles have been provided outside for your convenience. - Any smoke detected in your rooms/cabins/houses will result in a minimum $100 deodorizing fee that will automatically be charged to your credit card. Cooking - No cookers or hot plates are permitted. - The lodge rooms are supplied with a mini-fridge, sink, coffee maker, and microwave for your convenience. - This in no way suggests that cooking is allowed. - If you wish to grill, please use the island areas around the lodge and not the driveways. Furniture - Please do not move any furniture. Flammables - No flammables are permitted in any of the cabins/houses/lodges. - This includes propane canisters/tanks, AV gas, candles, and cooking fuels. Lodge Parking - Only one vehicle and one boat/trailer is permitted per lodge room. - Each room has only one marked parking space. - Please be respectful and do not take more than one. - Extra parking is available at the warehouse in designated spaces. RV Sites Parking Policy - Maximum two vehicles and one boat/trailer per RV site. - Do not park extra vehicles in empty sites or in open areas. - Additional parking is available in front of the clubhouse/pool area. Fire Policy - Only elevated fire pits are allowed. - No open fires. - Dispose of cold ash in dumpsters and not on the grass. Trash Policy - Please pick up and dispose of all trash and debris before leaving your site. - Guests are responsible for disposing of trash in the dumpsters which are available throughout the park. Generators - The use of generators is strictly prohibited. Wi-Fi - Wi-Fi is available for purchase through AirLink from your phone. - The instructions are in your welcome packet. - Airlink is a 3rd party provider. - The office does not have the ability to assist with your Airlink needs. - Please contact them directly. Campground Disclaimer - Violation of any rule(s) is grounds for immediate eviction Thank you for keeping our property clean and safe. - Enjoy your stay.

Refunds be given in accordance with the Cancellation Policy below: Spot2Nite booking fees are non-refundable.

MODERATE If the guest cancels at least 1 week before your check-in day and time, they will receive a full refund (minus Spot2Nite convenience or resort fees). If the guest cancels within the 1 week before check-in, there will be no refund.