Fort Myers/Pine Island KOA Holiday Good Sam Verified Campground
5120 H Stringfellow Rd, St James City, FL 33956
A GULF COAST RV PARK
30-minutes from some of the nation's most popular Gulf Beaches. You'll wake up to beautiful sunrises and relax to gorgeous sunsets. This RV park is a tropical paradise in southern Florida.
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Address
5120 H Stringfellow Rd
St James City, FL, 33956
Coordinates:
26.534780, -82.085910
Open all year
Contact
Cards Accepted
Social Media
Tenting Sites
On-site rentals
Cabin/Cottage Rentals:
(within 10 miles)
Military Discount
My wife and I booked a 3 week reservation at a joint owned KOA and Encore / Thousand Trails campground last September. Upon arrival in February we were told that we had called Encore and cancelled. We are not Encore members and don't even have their telephone number. This left my wife in tears and wondering where we would go for the next 3 weeks since the campground was totally booked and this was in the middle of our vacation plans. The campground manager checked and found that our... Read More
My wife and I booked a 3 week reservation at a joint owned KOA and
Encore / Thousand Trails campground last September. Upon arrival in
February we were told that we had called Encore and cancelled. We are
not Encore members and don't even have their telephone number. This
left my wife in tears and wondering where we would go for the next 3
weeks since the campground was totally booked and this was in the
middle of our vacation plans. The campground manager checked and found
that our KOA reservation was still good and then worked very hard
moving things around and finally got us into a site for our 3 weeks.
We started calling Encore to ask what happened and and kept leaving
voicemail. All of our calls were not answered and nobody bothered
returning our calls. After 1 week of calling more than once a day we
finally talked to a live person who said "you got a site, what's the
big deal". Encore, if this is your attempt at "customer service" then
I suggest that you find another line of business where you don't deal
with the public. We also let KOA know what had happened and they
actually responded immediately and apologized even though it wasn't
their fault. Thank you KOA for caring!!!
Read Less
My wife and I booked a 3 week reservation at a joint owned KOA and Encore / Thousand Trails campground last September. Upon arrival in February we were told that we had called Encore and cancelled. We are not Encore members and don't even have their telephone number. This left my wife in tears and wondering where we would go for the next 3 weeks since the campground was totally booked and this was in the middle of our vacation plans. The campground manager checked and found that our... Read More
My wife and I booked a 3 week reservation at a joint owned KOA and
Encore / Thousand Trails campground last September. Upon arrival in
February we were told that we had called Encore and cancelled. We are
not Encore members and don't even have their telephone number. This
left my wife in tears and wondering where we would go for the next 3
weeks since the campground was totally booked and this was in the
middle of our vacation plans. The campground manager checked and found
that our KOA reservation was still good and then worked very hard
moving things around and finally got us into a site for our 3 weeks.
We started calling Encore to ask what happened and and kept leaving
voicemail. All of our calls were not answered and nobody bothered
returning our calls. After 1 week of calling more than once a day we
finally talked to a live person who said "you got a site, what's the
big deal". Encore, if this is your attempt at "customer service" then
I suggest that you find another line of business where you don't deal
with the public. We also let KOA know what had happened and they
actually responded immediately and apologized even though it wasn't
their fault. Thank you KOA for caring!!!
Read Less
5120 H Stringfellow Rd, St James City, FL 33956
Coordinates: 26.534780, -82.085910
Directions
From Jct of SR-78 & CR-767 at Pine Island Center, S 5.6 mi on CR-767 (L)